Privacy Policy

NEET MENTOR Privacy Policy

A. General

In this policy, the words "we", "our", and "us" refer to NEET MENTOR and the privacy mechanism outlined identify personally identifiable or personal information that may be collected, how such information is used, and the choices You have regarding our use of this information. In addition to the terms stated in Terms of Service provided under this Website/mobile application (together “Platform”), we are committed to protecting Your privacy. Only authorized representatives of NEET MENTOR and on a need-to-know basis only use any information received from You and as consented by You. We constantly review our systems and data to secure Your personal information. In the event of any identified unauthorized use or disclosure of information or upon Your complaint, we will investigate any such complaint or such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. Any User who does not agree with any provisions of this Privacy Policy and the Terms of Service is required to leave the Platform immediately. Should You disagree with this Policy (defined below) and still continue to access the Platform and provide Your personal information, NEET MENTOR disclaim all the liabilities arising therefrom and it shall be assumed by Your continued use of the Platform that You have accepted the Policy and any other online terms and conditions available on the Platform. If any information You have provided or uploaded on the Platform violates the terms of this Policy, NEET MENTOR may be required to delete such information upon informing You of the same and revoke Your access if required without incurring any liability to You.

B. Applicability

This privacy policy (“Policy”) applies to all Users who access the Platform and are therefore required to read and understand the Policy before submitting any Personal Information (defined hereinafter). By submitting Personal Information, you are consenting to the use and processing of such information in accordance with this Policy. If You have inadvertently submitted any Personal Information to NEET MENTOR prior to reading the Policy statements set out herein, or You do not agree with the manner in which the Personal Information is collected, stored or used, then You may access, modify and delete all information stored about You by writing to us at yourneetmentor@gmail.com NEET MENTOR is keeping personal data of the User, and every User is also entitled to require NEET MENTOR to delete and destroy all such information (but not that of other Users). This Policy applies to the Platform and any other services that are owned and operated by NEET MENTOR. Third party websites may place their own cookies or other files on the Users' computer, collect data or solicit personal information from the Users, for which NEET MENTOR is not responsible or liable. Accordingly, NEET MENTOR does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does NEET MENTOR guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by NEET MENTOR of the website, the website's provider, or the information on the website. NEET MENTOR encourages the User to read the privacy policies of each such website and the User understands that its solely such third party who is responsible to the User in this regard. NEET MENTOR has taken reasonable precautions as per applicable Indian law and implemented industry standards to treat Personal Information as confidential and to protect it from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.

C. Access

In order to have access to our Platform, a User is required to first create an account on our Platform. To create an account, a User is required to provide Personal Information as may be required during the time of registration. Other information requested on the registration page, including the ability to receive promotional offers from NEET MENTOR, is optional. NEET MENTOR may, in future, include other optional requests for information from the User to help NEET MENTOR to customize the Platform to deliver personalized information to the User. Without User's agreement, NEET MENTOR will not share, rent or sell any Personal Information with third parties in any way other than what is disclosed in this Policy. NEET MENTOR may keep records of telephone calls received and made for making enquiries, counseling information, feedback or other purposes for the purpose of rendering services effectively and efficiently.

D. Personal Information

“Personal Information” shall mean the information which identifies the User, name, identification number, email address, age, gender, or phone number provided to NEET MENTOR at the time of registration or any time thereafter. Personal information may include “sensitive personal information or data” as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and in this context, includes passwords or any financial account information provided by You during registration. We request You to not provide us with any Personal Information unless specifically requested by us. In such events, we bear no liability to such Personal Information provided by You.

E. Automatic Information Collection

Our system collects information that is sent over the internet without Your control. Some examples of the information we collect and analyze include the Internet protocol (IP) address used to connect Your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features etc. the full Uniform Resource Locator (URL) click stream to, and from our Platform, including date and time; cookie number; courses or videos You viewed or searched for; the email id You used to call our customer service. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain page, course and videos, page interaction information (such as scrolling, clicks and mouse overs), and methods used to browse away from the page.

F. Information Security

To protect the security of Your Personal information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information You input. To prevent unauthorized access to sensitive information, it is important for You to monitor those who have access to Your password and to Your computer, laptop or any other device through which Your account can be accessed. Be sure to sign off when finished while using a shared computer. However, please do note that given the nature of internet transactions, NEET MENTOR does not take any responsibility for the transmission of information including Personal Information shared by You other than as set forth in this Policy. Any transmission of information on the internet is done at Your risk and shall not be responsible for the circumvention of the privacy settings or security measures either by You or any third-party.

G. Use of your personal information

While availing our services You will provide access to NEET MENTOR with Your Personal Information. If that information is wrong, You can request us to modify or delete the same. NEET MENTOR will take all reasonable measures to ensure that the Personal Information is modified and used for rendering services to You and as otherwise in compliance with laws. When editing or deleting Personal Information, we may ask You to verify Your identity before we can act on Your request. NEET MENTOR may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent. We never retain Your Personal Information longer than it is required for the purposes of providing services through the Platform or as required by applicable Indian law. At times, we may also require to transfer Your Personal Information to third-party service providers, for instance to authorize transactions we may share Your financial data with such third-party providers. You hereby consent to Your transfer of Personal Information in all such instances. NEET MENTOR carries out all such transfers strictly in accordance with law. NEET MENTOR shall use Your Personal Information to ensure services with respect to the Platform are presented to You in the most effective manner, to secure the Platform and make improvements, to carry out our obligations to You, and to communicate with You. The said communication can either be by calls, text or emails and for purposes which include transactional, service, or promotional calls or messages. If at any time You wish to not receive any communication from our end You can opt-out of the same by writing to us on yourneetmentor@gmail.com

H. Exceptions

Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of NEET MENTOR, our users or the public as required or permitted by law.